不合规任务对社会工作者抑郁的影响:职业倦怠的中介和服务效能感的调节OA

Objective:To explore the mediating role of burnout in the relationship between illegitimate tasks and de-pression among social workers,as well as the moderating role of service self-efficacy.Methods:Data from the 2019 China Social Work Longitudinal Study(CSWLS)were analyzed.After data cleaning,5707 samples were included.The PROCESS macro in SPSS 27.0 was used to test the mediation effect and the moderated mediation model.Results:①Illegitimate tasks among social workers were significantly positively correlated with burnout(r=0.34,P＜0.001)and depression(r=0.27,P＜0.001),and burnout was significantly positively correlated with depression(r=0.56,P＜0.001);②Burnout partially mediated the relationship between illegitimate tasks and depression among social work-ers,with a mediating effect value of 0.371(95％CI[0.334,0.409]),accounting for 64.75％of the total effect;③ In the moderated mediation model test,burnout still played a partial mediating role,and service self-efficacy showed a significant negative moderating effect only on the relationship between illegitimate tasks and burnout(β=-0.027,P＜0.001).Conclusion:Illegitimate tasks increase the level of depression among social workers and exert their effect through the mediating role of burnout.Service self-efficacy buffers the effect of illegitimate tasks on burnout.