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肿瘤专科医务人员大语言模型使用行为影响因素研究OA

Factors influencing large language model adoption among oncology medical staff:a mixed-methods a-nalysis based on the UTAUT model

中文摘要英文摘要

目的 探究影响医务人员采纳大语言模型工具的关键因素及障碍,提出效能提升策略,促进技术高效落地.方法 基于整合型技术接受与使用理论,采用混合研究方法,对某肿瘤专科医院全体医务人员开展横断面问卷调查,运用结构方程模型验证理论假设;收集12名受访者大模型工具使用情况的访谈资料,辅助验证定量结果.结果 定量分析显示,感知成本负向影响使用意愿;绩效期望和努力期望正向影响使用意愿;绩效期望、努力期望和社会影响正向影响使用行为.定性访谈显示:大模型工具使用需求呈现职业角色与职称层级双维度分化,需求满足度呈梯度特征;易用性与使用成本为主要障碍;组织推广与同侪效应是规模化应用关键.结论 分群定制工具功能、分层开发应用场景以降低使用成本,通过技术生态整合提升易用性,建立成效量化与激励机制强化组织支持,探索从效率提升到智能决策的深化路径,实现大模型工具的高效应用与持续改进.

Objective To investigate key factors and barriers influencing medical staff's adoption of large language mod-el tools,propose strategies for enhancing effectiveness,and promote efficient implementation of the technology.Methods Based on the integrated Technology Acceptance and Usage Theory,a mixed-methods approach was employed to conduct a cross-sectional questionnaire survey among all medical staff at a specialized cancer hospital.Structural equation modeling was used to validate theoretical hypotheses.Interview data on the usage of large language model tools among 12 respondents were collected to supple-ment the validation of quantitative findings.Results Quantitative analysis indicated that perceived cost negatively impacted us-age intention;performance expectations and effort expectations positively influenced usage intention;performance expectations,effort expectations,and social influence positively affect usage behavior.Qualitative interviews revealed that demand for large lan-guage model tools exhibited dual-dimensional differentiation based on professional roles and job titles,with demand satisfaction showing a gradient pattern;usability and usage cost were primary barriers;organizational promotion and peer influence were key to large-scale adoption.Conclusion Tool functions should be tailored to different user groups,with application scenarios devel-oped by hierarchical levels to reduce usage costs.Usability should be enhanced through technical ecosystem integration,and or-ganizational support strengthened through outcome quantification and incentive mechanisms.Finally,pathways from efficiency im-provement to intelligent decision-making should be explored to achieve efficient application and continuous improvement of large language model tools.

朱派毅;温天朗;邵子杰;林宗钰;张馨;陈举达

中山大学肿瘤防治中心 广东 广州 510030中山大学肿瘤防治中心 广东 广州 510030中山大学肿瘤防治中心 广东 广州 510030中山大学肿瘤防治中心 广东 广州 510030中山大学肿瘤防治中心 广东 广州 510030中山大学肿瘤防治中心 广东 广州 510030

医药卫生

整合型技术接受与使用模型大语言模型使用行为影响因素

UTAUT ModelLarge language modelsUsage behaviorInfluencing factors

《现代医院》 2026 (8)

1353-1359,7

广东省卫生经济学会科研立项课题(2025-WJMZ-10)广东省卫生经济学会科研立项课题(2025-WJMF-79)

10.3969/j.issn.1671-332X.2026.08.028

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