上海铁路物流中心货运生产作业与管控平台优化探讨OA
Discussion on Optimization of Freight Production Operation and Control Platform in Shanghai Railway Logistics Center
上海局集团公司上海铁路物流中心作为长三角地区铁路货运的枢纽核心,依托铁路货运生产作业与管控平台的数字化转型,显著提升了现场管理效率与运输服务质量.围绕管控平台的推广应用,分析上海铁路物流中心货运生产作业与管控平台的应用现状,以及存在的基层作业适配不足、基础设施老化和客户服务与数智化矛盾等问题,针对性提出"双轮驱动"优化对策:技术层面通过数据融通、优化操作流程与智慧场站改造提升平台效能;管理层面依托协同机制重构、分层培训体系与客户服务迭代实现组织适配,着力加速铁路物流数智化转型,支撑现代物流体系高效建设.
As the core hub of railway freight transportation in the Yangtze River Delta region,Shanghai Railway Logistics Center of China Railway Shanghai Group Co.,Ltd.,relying on the digital transformation of the freight production operation and control platform,has significantly improved on-site management efficiency and transportation service quality.Focusing on the promotion and application of the control platform,this paper analyzed the application status of the freight production operation and control platform in Shanghai Railway Logistics Center,as well as the existing problems such as insufficient adaptation of grassroots operations,the aging of infrastructure,and the contradiction between customer service and digital intelligence.Furthermore,this paper proposed the"two-wheel drive"optimization countermeasures:At the technical level,platform efficiency was improved through data integration,operation process optimization,and intelligent station transformation;at the management level,organizational adaptation was achieved based on collaborative mechanism reconstruction,a tiered training system,and customer service iteration,thereby accelerating the digital intelligence transformation of railway logistics and supporting the efficient construction of a modern logistics system.
冒锋
中国铁路上海局集团有限公司 上海铁路物流中心,上海 200245
交通工程
铁路物流管控平台双轮驱动数智化转型
Railway LogisticsControl PlatformTwo-Wheel DriveDigital IntelligenceTransformation
《铁路物流》 2026 (8)
54-58,69,6
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