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护患沟通能力评估工具的范围综述OA

Assessment tools for communication skills of nursing professionals with patients:a scoping review

中文摘要英文摘要

目的:总结国内外护患沟通能力的评估工具,概括工具的开发过程、内容、特点及局限性,为护患沟通工具的开发、选择及应用提供参考依据.方法:系统检索8个中英文数据库中有关护患沟通能力评估工具开发和验证的相关文献.结果:共纳入38篇文献,涵盖38个评估工具,其中采用护理人员自评的工具26个,采用患者他评的工具5个,护患双视角评价的工具1个,第三方评估者评估的工具5个,未阐述评价方式的工具1个.结论:护患沟通能力评估工具种类多样,但现有工具在整合护患双方视角、适配特殊情境与人群、验证部分心理测量学指标及跨文化适用性等方面仍存在局限,仍需验证和完善.

Objective:To summarize the evaluation tools for nurse-patient communication competence in domestic and international contexts,outline their development processes,contents,characteristics,and limitations,and provide a reference for the development,selection,and application of nurse-patient communication tools.Methods:The system searched the literature related to the development and validation of nursing-patient communication ability assessment tools in 8 Chinese and English databases.Results:A total of 38 articles were included,covering 38 evaluation tools,comprising 26 self-assessment tools for nurses,5 patient-assessment tools,1 dual-perspective evaluation tool for both nurses and patients,5 third-party evaluator-assessed tools,and 1 tool that did not specify the evaluation method.Conclusion:Although diverse types of nurse-patient communication competence evaluation tools exist,current instruments exhibit limitations in integrating perspectives from both parties,adapting to specific contexts and populations,validating certain psychometric indicators,and demonstrating cross-cultural applicability.Further validation and refinement are warranted.

陈雨钦;刘春香;王晶;高梦昕;陈媛;朱泳慧;饶云艳;孙红玲

510182,广州医科大学护理学院广州医科大学附属第一医院510182,广州医科大学护理学院广州医科大学附属第一医院广州医科大学附属第一医院510182,广州医科大学护理学院510182,广州医科大学护理学院广州医科大学附属第一医院

护患沟通护理人员评估工具范围综述

nurse-patient communicationnursing staffassessment toolsscoping review

《全科护理》 2026 (16)

3020-3026,7

10.12104/j.issn.1674-4748.2026.16.006

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