农村居民采纳数字医疗服务的关键影响因素及其作用路径研究OA
Key influencing factors and action paths of digital health services adopted by rural residents
目的 探究农村居民采纳数字医疗服务的关键影响因素,揭示各因素间的层级关系与作用路径,为破解农村数字医疗服务推广难题提供对策建议.方法 基于MOA理论构建影响因素体系,运用DEMATEL方法识别关键影响因素,并结合ISM方法明晰影响因素的递阶关系与作用路径.结果 通过关键影响因素识别与层级结构划分得到两条关键作用路径,一是公共组织助推的数字基建与社会影响路径,二是人口经济学特征驱动的能力适配路径.结论 综合MOA理论框架与影响因素层级关系,提出多主体协同实施针对农村居民采纳数字医疗服务的行为干预与保障措施.
Objective To explore the key influencing factors of rural residents' adoption of digital health services,to reveal the hierarchical relationship and action paths among these factors,and to provide countermeas-ures and suggestions for addressing the challenges in promoting rural digital health services.Methods Based on the MOA theory,the influencing factor system was constructed.The DEMATEL method was used to identify the key influencing factors,and,in combination with the ISM method,to clarify the hierarchical relationship and ac-tion paths of the influencing factors.Results Through the identification of key influencing factors and the division of hierarchical structure,two key paths were obtained.One was the path of digital infrastructure and social impact driven by public organizations,and the other was the ability adaptation path driven by the characteristics of popula-tion economics.Conclusions Based on the theoretical framework of MOA and the hierarchical relationship among influencing factors,this paper proposes a multi-agent collaborative implementation of behavioral intervention and safeguard measures for rural residents to adopt digital health services.
张雅琪
扬州大学商学院,江苏扬州 225127
医药卫生
农村居民数字医疗服务采纳行为MOA理论DEMATEL-ISM方法
Rural residentsDigital health servicesAdoption behaviorMOA theoryDEMATEL-ISM method
《中国农村卫生事业管理》 2026 (6)
415-422,8
扬州大学商学院2024年度科研创新项目(SXYYJSKC202411)
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