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基于元分析的GAI用户持续使用意愿影响因素研究OACHSSCD

Meta-Analysis of Factors Influencing GAI Users'Continued Usage Intention

中文摘要英文摘要

[目的/意义]本研究聚焦生成式人工智能(GAI)从初见转向持续使用的关键阶段,系统识别并量化出当前影响用户持续使用意愿的核心驱动机制,以期解决既有研究结论分散、不可比较且可迁移性差等问题,为后续相关研究提供参考,并为相关政策制定、技术研发与产品迭代提供可操作的理论参考与依据.[方法/过程]以中外相关文献共34篇为样本,进行异质性检验、发表偏倚检验、总体效应检验,并通过元回归探究调节效应,最终构建GAI用户持续使用意愿影响因素的总体效应模型.[结果/结论]研究涉及大部分变量对GAI持续使用意愿均具有显著正向影响,但其效应大小存在显著差异,其中绩效期望、期望确认等变量表现出更强的解释力;样本间存在较强的异质性,说明GAI持续使用机制具有明显的情境依赖特征;同时,发表偏倚检验结果未显示出选择性发表的显著干扰.研究所得结论具有统计显著性与可参考性.

[Purpose/Significance]This study aims to address the critical transition from the initial use of Generative Artificial Intelligence(GAI)to its continued use,focusing on identifying and quantifying the key factors that influence users'continued usage intention.The importance of this research lies in its effort to overcome the fragmentation and non-comparability of previous studies,offering a unified framework that can provide actionable insights for future research,poli-cymaking,technological development,and product iteration.The findings aim to enhance understanding of user engage-ment with GAI,which has become a crucial tool in various industries such as education,healthcare,and manufacturing.This research highlights the necessity of investigating the long-term usage patterns of GAI to ensure its effective integration and continued value generation in real-world applications.[Method/Process]A meta-analysis was conducted on 34 stu-dies,both domestic and international,to examine the overall effects of various determinants on GAI users'continued usage intention.The analysis involved tests for heterogeneity,publication bias,and overall effect sizes.Meta-regression was employed to explore moderating effects,enabling a comprehensive understanding of how different factors interact.The study integrated diverse methodologies from existing literature to establish a holistic model that quantifies the strength of influence each factor has on users'continued intention to use GAI.This approach helped to provide empirical evidence and a clear framework for understanding the determinants of GAI adoption and continued use.[Result/Conclusion]The results demonstrate that most of the variables under study have a significant positive effect on GAI users'continued usage intention,with varying effect sizes.Performance expectancy and expectation confirmation show particularly strong effects,suggesting that users'perceptions of the usefulness and effectiveness of GAI,as well as the fulfillment of their expecta-tions,are critical drivers for their continued engagement with the technology.Furthermore,significant heterogeneity was observed across samples,indicating that the impact of these variables depends heavily on contextual factors such as user characteristics and application scenarios.The findings are statistically robust and offer practical insights for future research on GAI.This research also suggests that user satisfaction with GAI,driven by its perceived value and ease of use,plays a key role in enhancing continued engagement.The study's conclusions are of significant theoretical value,offering a solid empirical foundation for understanding user retention mechanisms of GAI.The paper also provides valuable implications for the design and optimization of GAI systems to improve user experience,increase adoption,and ensure long-term success.

夏立新;甘昊天;陈欢

华中师范大学信息管理学院,湖北 武汉 430079华中师范大学信息管理学院,湖北 武汉 430079华中师范大学信息管理学院,湖北 武汉 430079

社会科学

生成式人工智能元分析用户持续使用意愿影响因素调节效应

generative artificial intelligencemeta-analysisuser continued usage intentioninfluencing factorsmode-rating effect

《现代情报》 2026 (7)

30-40,11

国家社会科学基金资助项目"人工智能生成内容与图书馆数字资源长期保存机制研究"(项目编号:25VRC063).

10.3969/j.issn.1008-0821.2026.07.003

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