人工智能时代组织管理关键特征、量子管理与中国传统文化视角下的"心·管理学"OACHSSCD
Key Characteristics of Organizational Management in the AI Era,Quantum Management,and"Heart·Management"from the Perspective of Traditional Chinese Culture
智能体作为"准组织成员"融入工作流程,直接冲击着组织的权责结构、决策方式、权力平衡与价值伦理,这催生了管理对象与模式的结构性变化:组织结构的量子化、日益严峻的环境模糊化、管理主体脆弱性与管理的主客体纠缠.AI时代组织所呈现的管理状态,可被理解为一种"量子管理态":传统意义上泾渭分明的管理主体与客体、观察者与被观察者、控制者与被控制者之间的边界日益模糊、溶解,代之以一种相互渗透、彼此构成、协同演化的深度耦合关系.受限于受测主体自身的模糊性与流变性,传统量表测量方法在量子化管理情境下面临着深刻的"测不准"困境.管理的认知基础从追求绝对的"客观明晰"转向承认根本的"关系建构"与"可能性云".在中国传统文化与量子物理深刻共鸣的思想沃土上,本文在"心·管理学"框架的基础上对其六大组成部分进行了深入探讨.
The integration of intelligent agents as"quasi-organizational members"into workflows is di-rectly challenging organizational structures of authority and responsibility,decision-making methods,power dynamics,and ethical considerations.This has catalyzed structural changes in management ob-jects and models:the quantization of organizational structure,increasingly severe environmental ambi-guity,the vulnerability of management subjects,and the entanglement between management subject and object.The state of management presented by organizations in the AI era can be understood as a"quantum management state":the traditionally distinct boundaries between management subject and object,observer and observed,controller and controlled are increasingly blurred and dissolved,re-placed by a deeply coupled relationship of mutual penetration,mutual constitution,and co-evolution.Constrained by the inherent ambiguity and fluidity of the measured subjects themselves,traditional scale measurement methods face a profound"uncertainty principle"dilemma within the context of quan-tum management.The cognitive foundation of management is shifting from the pursuit of absolute"ob-jective clarity"towards acknowledging fundamental"relational construction"and the"cloud of possibili-ties."On the fertile intellectual ground where traditional Chinese culture resonates deeply with quantum physics,this paper builds upon the framework of"Heart·Management"and conducts an in-depth explo-ration of its six constituent components.
吕力
扬州大学 商学院,江苏 扬州 225009
管理科学
心·管理学组织结构量子化量子管理态管理纠缠、管理测不准效应
Heart·Managementorganizational structure quantizationquantum management statemanagement entanglementmanagement uncertainty effect
《上海管理科学》 2026 (3)
13-27,15
国家社会科学基金重大项目"中国传统管理哲学研究"(24&ZD221)
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