首页|期刊导航|科学与管理|智慧社区居家养老服务高质量发展:机遇、挑战与进路

智慧社区居家养老服务高质量发展:机遇、挑战与进路OACHSSCD

Opportunities,Challenges and Pathways for High Quality Development of Smart Community-Based Home Care Services for the Elderly Based on TOEW Framework

中文摘要英文摘要

发展智慧社区居家养老是应对养老服务需求激增、提升养老服务效率与质量的必然路径.基于TOEW分析框架,聚焦分析智慧社区居家养老服务高质量发展的机遇、挑战与进路.研究发现,智能技术显著提升了服务效率与质量、智慧养老服务平台改善了主体协同能力、政策支持营造了有利发展环境,智慧社区居家养老服务高质量发展已具备良好的机遇.但仍面临技术限制、组织掣肘、环境不佳和意愿制约等挑战.为克服这些挑战,未来应在以下方面努力:从技术优化层面加快智慧养老服务平台建设,优化智慧养老产品供需结构;从组织重构层面加强组织协同治理,改善组织人力资源状况;从环境营造层面消解伦理困境,健全顶层设计;从意愿提升层面提升老年人使用智慧养老产品和服务的意愿,推动智慧社区居家养老服务高质量发展.

Developing smart community-based home care services for the elderly is an inevitable path to cope with the surging demand for elderly care services and to improve the efficiency and quality of the services.Based on the TOEW analytical framework,this study focuses on analyzing the opportunities,challenges,and pathways for high-quality development of smart community-based home care services for the elderly.The research indicates that intelligent technologies have significantly enhanced service efficiency and quality,smart elderly care service platforms have improved the collaborative capabilities of stakeholders,and policy support has created a favorable development environment.Thus,smart community-based home care services for the elderly has enjoyed great opportunities for its high-quality development.However,it still faces challenges such as technological limitations,organizational constraints,unfavorable environment,and less strong willingness.To overcome these challenges,efforts should be made:accelerate the construction of smart elderly care service platforms and optimize the supply-demand structure of smart elderly care products from the perspective of technological optimization;strengthen collaborative governance and improve the organization's human resource from the perspective of organizational restructuring;resolve ethical issues and perfect top-level design from the perspective of creating the favorable environment;and enhance the willingness of the elderly to use smart elderly care products and services,so as to promote high-quality development of smart community-based home care services for the elderly.

金牛;于韦翔

天津财经大学 财税与公共管理学院,天津 300222天津财经大学 财税与公共管理学院,天津 300222

社会科学

智慧养老社区居家养老养老服务人口老龄化TOEW框架

smart elderly carecommunity-based home care for the elderlyelderly care servicespopulation agingTOEW framework

《科学与管理》 2026 (3)

19-25,7

国家社会科学基金青年项目(24CRK001)

10.3969/j.issn.1003-8256.2026.03.003

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