首页|期刊导航|健康发展与政策研究|基于平衡计分卡的上海市"无废医院"评价指标体系研究

基于平衡计分卡的上海市"无废医院"评价指标体系研究OA

A study on an evaluation index system of"Zero-Waste Hospital"in Shanghai based on the Balanced Scorecard

中文摘要英文摘要

目的 建立科学可行的"无废医院"建设评价指标体系,为"无废医院"的建设和评审提供参考.方法 在梳理国家及上海市相关政策法规基础上,以平衡计分卡为理论框架初步构建指标体系;采用德尔菲法对20名医院后勤管理、公共卫生等领域专家进行两轮咨询,运用层次分析法计算指标权重,并通过专家权威系数和协调系数检验专家权威性与意见一致性.结果 最终形成的指标体系包含保障制度、医院绩效、建设成效、持续发展和节能创新5个一级指标、6个二级指标和35个三级指标;2轮咨询专家权威系数为0.945,协调系数具有统计学意义(P<0.01);各级指标权重均通过一致性检验(CR<0.1).结论 本研究构建的"无废医院"评价指标体系较为科学,能够体现现阶段上海市"无废医院"建设的核心要求,可为相关评价工作提供参考.

Objective This study intends to establish a scientifically grounded and feasible evaluation index system for"Zero-Waste Hospital"construction,and to provide reference for hospital assessment and evaluation.Methods Based on a review of relevant national and Shanghai municipal policies and regulations,a preliminary index system was constructed using the Balanced Scorecard as the theoretical framework.The Delphi method was used to conduct two rounds of consultations with 20 experts in hospital logistics management and public health.The analytic hierarchy process(AHP)was then applied to calculate the indicator weights,and the expert authority coefficient and coordination coefficient were used to assess the expert authority and the degree of consensus.Results The final index system comprised 5 first-level indicators(institutional guarantee,hospital performance,construction outcomes,sustainable development,and energy conservation and innovation),6 second-level indicators,and 35 third-level indicators.The expert authority coefficient across both consultation rounds was 0.945,and the coordination coefficient was statistically significant(P<0.01).The weights of indicators at all levels passed the consistency ratio test(CR<0.1).Conclusions The evaluation index system developed in this study is relatively scientifically grounded,capable of reflecting the core requirements for"Zero-Waste Hospital"construction in Shanghai at the current stage,and provides reference for relevant evaluation work.

邱宏宇;朱文倩;孙瑾;付晨;张黄沁;范力星

上海申康医疗卫生建设工程公共服务中心,上海 200232上海申康卫生基建管理有限公司,上海 200232上海市卫生健康委员会,上海 200125上海市卫生健康委员会,上海 200125上海市卫生健康委员会,上海 200125上海市卫生健康委员会,上海 200125

医药卫生

无废医院评价指标体系平衡计分卡

Zero-Waste Hospitalevaluation index systemBalanced Scorecard

《健康发展与政策研究》 2026 (2)

250-257,8

10.12458/HDPR.202505056

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