企业综合服务标准化路径探索OACHSSCD
Exploration of Standardization Path for Comprehensive Enterprise Services—A Practical Case Study of the National Pilot Project of Zhuhai National Hi-tech Industrial Development Zone Enterprise Service Center
珠海高新区在全市范围内率先设立区级企业服务中心,启动区域企业服务改革,为企业提供"一门受理、一站办理、一口反馈""管家式"服务,创新性地借助标准化手段重塑企业服务流程,成功获批国家级服务业标准化试点.本文通过分析试点工作保障、建设路径及建议与思考,并进一步探讨标准化建设对打造企业服务品牌,优化营商环境,助推企业高质量发展的促进作用.
Zhuhai National High-tech Industrial Development Zone was the first in the city to establish a district-level enterprise service center,initiating regional enterprise service reform.It provides enterprises with services including"one-stop acceptance,processing,and feedback"and"butler-style"services.It innovatively uses standardization means to reshape the enterprise service process and has successfully been approved as a national service industry standardization pilot.This article analyzes the guarantee of the pilot work,the construction path,and suggestions and thoughts,and further explores the promoting role of standardization construction in building an enterprise service brand,optimizing the business environment,and promoting the high-quality development of enterprises.
罗楠;黄澍程;吴青
珠海高新技术产业开发区企业服务中心珠海高新技术产业开发区企业服务中心珠海市科技发展促进会
企业服务标准化试点建设路径营商环境
enterprise servicesstandardization pilotconstruction pathbusiness environment
《中国标准化》 2026 (10)
155-158,4
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