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人工智能冲击意识对员工创新行为的"双刃剑"效应OA

The Double-Edged Sword Effect of AI Impact Perception on Employees' Innovative Behavior

中文摘要英文摘要

在人工智能技术加速渗透组织的背景下,员工对技术冲击的感知——人工智能冲击意识,已成为影响其创新行为的关键心理因素.本研究基于压力认知评价理论,构建了一个有调节的双重中介模型,探讨人工智能冲击意识对员工创新行为的"双刃剑"效应及其作用机制.通过对388份员工问卷数据的实证分析,研究发现:人工智能冲击意识既可通过激发挑战型压力评价正向促进员工创新行为,也可通过引发阻碍型压力评价负向抑制员工创新行为;成长型心智模式在上述机制中发挥关键的调节作用,即高成长型心智模式强化了挑战型压力评价的中介效应,同时弱化了阻碍型压力评价的中介效应.研究揭示了人工智能冲击意识对员工创新行为的双重影响路径及其边界条件,拓展了压力认知评价理论在技术冲击情境中的应用,为企业如何在数字化转型中引导员工积极应对技术冲击、激发创新活力提供了理论依据与实践启示.

Against the background of the accelerated penetration of artificial intelligence technology into organizations,employees' perception of technological impact-AI impact perception-has become a key psychological factor affecting their innovative behavior.Based on the cognitive appraisal theory of stress,this paper constructs a moderated dual-mediation model to explore the double-edged sword effect of AI impact perception on employees' innovative behavior and its mechanism.Through empirical analysis of 388 employee questionnaire data,the study finds that AI impact perception can not only positively promote employees' innovative behavior by stimulating challenge stress appraisal,but also negatively inhibit employees' innovative behavior by causing hindrance stress appraisal;growth mindset plays a key moderating role in the above mechanism,that is,high growth mindset strengthens the mediating effect of challenge stress appraisal and weakens the mediating effect of hindrance stress appraisal.The study reveals the dual influence paths and boundary conditions of AI impact perception on employees' innovative behavior,expands the application of cognitive appraisal theory of stress in the context of technological impact,and provides theoretical basis and practical enlightenment for enterprises to guide employees to actively respond to technological impact and stimulate innovation vitality in digital transformation.

荆炜;赵雅纹;陈倩诗

兰州财经大学工商管理学院兰州财经大学工商管理学院兰州财经大学工商管理学院

管理科学

人工智能冲击意识挑战型压力评价阻碍型压力评价成长型心智模式创新行为

AI impact perceptionChallenge stress appraisalHindrance stress appraisalGrowth mindsetInnovative behavior

《中国人事科学》 2026 (3)

68-82,15

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