人工智能招聘的风险管理研究OA
Research on Risk Management of AI Recruitment
随着人工智能与大数据技术在企业人力资源管理中的深度嵌入,智能化招聘已成为推动"数智人事"转型的重要应用场景.人工智能招聘在提升筛选效率、降低人力成本方面展现出显著优势,但在实际运行中也逐步暴露出算法偏见与歧视、数据隐私侵犯、算法黑箱等系统性风险.本研究基于中外典型实践案例,系统梳理人工智能招聘引发的管理风险及其成因,发现:算法训练依赖历史数据易内化结构性偏见;个人信息采集边界模糊加剧隐私担忧;决策过程缺乏可解释性导致责任归属困难.针对上述问题,企业可采取完善算法规制与审查机制、制定统一数据质量标准、设置人工复核与算法审计制度、加强人力资源管理团队的技术伦理培训等应对策略,推动人工智能招聘在效率提升与公平正义保障之间实现平衡,为企业在数字化转型构建可信、合规、可持续的智能化招聘体系提供理论参考与实践指引.
With the deep integration of artificial intelligence and big data technology into enterprise human resource management,intelligent recruitment has become an important application scenario promoting the transformation of"digital-intelligent human resources".AI recruitment shows significant advantages in improving screening efficiency and reducing labor costs,but in practice,it has gradually exposed systemic risks such as algorithm bias and discrimination,data privacy infringement,and algorithm black box.Based on typical Chinese and foreign practical cases,this paper systematically combs the management risks caused by AI recruitment and their causes,and finds that:algorithm training relying on historical data is easy to internalize structural bias;the vague boundary of personal information collection intensifies privacy concerns;the lack of interpretability in the decision-making process leads to difficulties in responsibility attribution.In response to the above problems,enterprises can adopt coping strategies such as improving algorithm regulation and review mechanisms,formulating unified data quality standards,setting up manual review and algorithm audit systems,and strengthening technical ethics training for human resource management teams,so as to promote the balance between efficiency improvement and fairness and justice in AI recruitment,and provide theoretical reference and practical guidance for enterprises to build a credible,compliant and sustainable intelligent recruitment system in digital transformation.
张霁星;吴菁;杨文彬
天津市行政管理学会学术顾问委员会燕山大学文法学院燕山大学文法学院
管理科学
人工智能招聘算法偏见数据隐私数字风险人力资源管理
AI recruitmentAlgorithm biasData privacyDigital riskHuman resource management
《中国人事科学》 2026 (3)
59-67,9
评论