智能管理范式:人机共生的组织跃迁OACHSSCD
Intelligent Management Paradigm:Organizational Leap in Human-Machine Symbiosis
本文基于托马斯·库恩的范式理论,系统梳理了管理理论的四次范式演进历程:从1.0古典管理范式(效率至上)、2.0行为科学范式(关注人性)、3.0现代管理科学范式(量化决策)到4.0当代管理范式(应对复杂多变).本文指出,范式变迁是技术革命、社会需求与组织形态互构的结果.面对智能时代组织所面临的能力边界困境、需供一体困境与组织僵化困境的三重挑战,本文提出了第五种管理范式——智能管理范式.该范式以人工智能、大数据、物联网等技术集群为驱动,其核心假设从"经济人""社会人"转变为"创造者",强调人机协同.其内核体现在:组织基本单位重新定义为"角色";管理焦点从效率优化转向能力延展;组织形态趋向于"角色网络"自组织;并广泛应用能力模型、角色连接器、知识资产化与数据底座等典型工具.智能管理范式的本质在于通过人机共生释放人类潜能,增强价值创造,最终实现组织和社会的全面飞跃.
Based on Thomas Kuhn's theory of paradigms,this article systematically reviews the evo-lution of management theory through four major paradigm shifts:from the 1.0 Classical Management Paradigm(efficiency-first),to the 2.0 Behavioral Science Paradigm(focusing on human factors),the 3.0 Modern Management Science Paradigm(quantitative decision-making),and finally the 4.0 Con-temporary Management Paradigm(coping with complexity and change).The evolution is identified as an outcome of the interplay between technological revolutions,social demands,and organizational forms.Confronting the triple challenges of the intelligent era-dilemmas of capability boundaries,de-mand-supply integration,and organizational rigidity-this paper proposes a fifth paradigm:the Intelli-gent Management Paradigm.Driven by technological clusters such as AI,big data,and IoT,this paradigm shifts its core assumption from"Economic Man"or"Social Man"to"Creator",emphasiz-ing human-machine collaboration.Its core tenets include:redefining the basic organizational unit as a"Role";shifting the management focus from efficiency optimization to capability extension;evolving the organizational form towards self-organizing"Role Networks";and employing typical tools/meth-ods such as Capability Models,Role Connectors,Knowledge Assetization,and Data Foundations.The essence of the Intelligent Management Paradigm lies in liberating human potential and enhancingvalue creation through human-machine symbiosis,ultimately leading to a holistic leap for organizationsand society.
陈春花
新华都商学院,福州 350108||上海创智组织管理数字技术研究院,上海 200232
管理科学
管理范式智能管理人机协同组织变革人工智能角色网络
management paradigmintelligent managementhuman-machine collaborationorganizational transformationartificial intelligence(AI)role network
《上海管理科学》 2026 (2)
10-14,5
评论