策略性生存:抖音草根电商主播的情绪劳动及其功利性困境OACHSSCD
Strategic Survival:Emotional Labor and the Instrumental Dilemma of Grassroots E-commerce Streamers on Douyin
数字平台经济的兴起使电商主播及其劳动成为备受关注的议题.聚焦抖音平台上的草根电商主播,采用参与式观察与深度访谈,考察其劳动过程的真实处境与策略性实践.研究发现,主播劳动深嵌于数据驱动的算法逻辑,呈现出高度机械性、无间断性、延展性与反常性的特征.面对日益严苛的流量监控与绩效压力,主播发展出"场景操演""节奏操演"与"话语操演"等一系列生存策略,展现出"妥协中的能动性".然而,这些策略创新最终被平台迅速吸纳,进而巩固了既有控制结构.研究通过对草根主播劳动过程的描摹,尝试为情绪劳动理论在数字平台语境下的变化提供新的思考.
The rise of the digital platform economy has brought increasing scholarly attention to e-com-merce livestreamers and their labor conditions.Focusing on grassroots e-commerce streamers on the Douyin platform,this study employs participatory observation and in-depth interviews to examine their lived labor experiences and strategic practices within platformized work environments.The findings indi-cate that streamers'emotional labor is deeply embedded in data-driven algorithmic logic,exhibiting characteristics of heightened mechanization,continuity,temporal and spatial extensibility,and structural distortion.Under intensified traffic surveillance and performance-based evaluation,grassroots streamers develop a set of survival strategies—including scenario enactment,rhythm regulation,and discursive ad-justment—through which they exercise a form of agency under conditions of compromise.However,these strategic innovations are rapidly absorbed and standardized by the platform,ultimately reinforcing existing mechanisms of control.By delineating the labor process of grassroots e-commerce streamers,this study seeks to contribute to ongoing debates on emotional labor by illustrating its transformation and limits with-in digital platform contexts.
孙祎妮;王鹏;高建民
华侨大学新闻与传播学院 福建 厦门 361021复旦大学新闻学院华侨大学海峡两岸传播创新研究中心
社会科学
电商直播草根电商主播情绪劳动策略性实践主体性
e-commerce livestreaminggrassroots e-commerce streamersemotional laborstrategic practicessubjectivity
《华侨大学学报(哲学社会科学版)》 2026 (2)
145-155,11
国家社会科学基金青年项目(21CWX029)
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