负重致远还是心力憔悴:工作过载对新生代员工创新绩效的影响研究OACHSSCD
Carrying a Heavy Load to Achieve Success or Feeling Exhausted:A Study on the Impact of Work Overload on the Innovation Performance of New Generation Employees
如何缓解工作过载对新生代员工创新绩效的负面影响并挖掘其潜在积极性,已成为组织管理的关键问题.基于压力认知评价理论,构建一个被调节的中介模型,对354名新生代员工进行问卷调查,采用层次回归与Bootstrap方法实证检验,旨在揭示工作过载通过主动活力管理与负面情绪影响创新绩效的双路径机制,并考察工作意义感与领悟社会支持的调节作用.研究表明,主动活力管理与负面情绪在工作过载与创新绩效中发挥中介作用,工作意义感与领悟社会支持均正向调节工作过载与主动活力管理之间的关系;领悟社会支持的朋友支持维度负向调节工作过载与负面情绪之间的关系.为此,企业应实施合理的工作安排与人性化管理,赋予员工工作自主权以促进其活力管理,并构建兼顾物质与精神的双重激励体系以增强其工作意义感,从而在高压环境中有效引导新生代员工提升创新表现.
The"996"and"007"work system has become a common phenomenon in modern society,which means that employees need to spend more time and energy to complete their work tasks,and many of them have lost their work-life balance as a result,and physical and mental damage has been revealed,Many people have lost their work-life balance,and have shown physical and mental damage,strained family relationships,and burnout.In addition,long hours of intense work not only have a serious impact on personal health,but can also lead to reduced work efficiency,emotional exhaustion,and weakened creativity,among other negative consequences.However,the healthy development of individual employees is an important guarantee for realizing the high-quality development of our country.Employees'health directly affects their working ability and productivity level,which in turn affects the competitiveness of enterprises and the country and the sustainability of economic development.Therefore,how to enhance employees'work experience and promote their innovative performance in stressful situations has become an urgent problem for enterprises.The dissertation researchers found that some employees are able to exert their self-efficacy in a teamwork corporate culture and in organizations with better welfare benefits,actively adapt to high-intensity work requirements,and show better innovative performance;while the other part of the employees,due to the long working hours,increase their stress level,and are more likely to have negative emotions such as anxiety,depression,nervousness,and irritability,which will have a negative impact on the level of performance.Therefore,the impact of different reactions of employees to the cognitive load of work requirements on the enterprise has attracted the attention of researchers. The new generation of employees gradually become the intellectual resources of the enterprise,with a strong sense of innovation and willingness to innovate,and their work attitude directly determines the innovation results of the enterprise.Therefore,based on the cognitive evaluation theory of stress,the thesis investigates the impact of work overload on innovation performance of new generation employees;based on the framework of"assessment-response"and the energy activation level,the thesis investigates the impact of high energy activation level-active vigor management and low energy activation level-active vigor management and low energy activation level-active vigor management and low energy activation level-active vigor management.Using"assessment-coping"as a framework and energy activation level as a basis,we investigate the dual-mediated role of high energy activation level-active energy management and low energy activation level-negative emotions.These two paths were used to explore the mechanism of new generation employees'work overload on innovation performance.In addition,the moderating roles of sense of work meaning as an individual commitment factor and comprehension social support as an individual perception factor in the assessment process were also examined. Based on the above reality and theoretical background,the thesis takes 341 new generation employees as the research samples,and uses the software such as SPSS 26.0 and AMOS 24.0 to verify the mechanism of the influence of new generation employees'work overload on innovation performance through the methods of descriptive analysis,correlation analysis,regression analysis and other statistical analyses,and draws the following conclusions:(1)The structure of the sense of work significance of new generation employees in China is divided into four dimensions:quality of work relationship,development and learning,motivation to goodness and work utility.(2)Work overload has a"double-edged sword"effect on employees'innovative performance.(3)Active energy management and negative emotions play a mediating role in work overload and innovative performance.(4)Sense of work meaning positively moderates the relationship between work overload and active energy management.(5)Appreciating the friend support dimension of social support negatively moderates the relationship between work overload and negative emotions;appreciating social support positively moderates the relationship between work overload and active energy management. Through the new perspective of stressor-outcome,the thesis expands the application scenario of stress cognitive appraisal theory,applies it to stressful situations in the workplace,and develops a measurement scale for the sense of meaning at work of new generation employees in China,which provides management insights for managers to effectively intervene and guide the work overload of new generation employees from the perspectives of energy,emotion and meaning.
高婧;郝云霞
西北工业大学 管理学院,陕西 西安 710072西北工业大学 管理学院,陕西 西安 710072
管理科学
工作过载压力认知评价主动活力管理工作意义感创新绩效新生代员工领悟社会支持负面情绪
work overloadcognitive appraisal of stressactive energy managementmeaning of workinnovative performancenew generation employeesperceived social supportnegative emotions
《西安交通大学学报(社会科学版)》 2026 (2)
63-76,14
国家社会科学基金一般项目(19BGL117).
评论