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人工智能安全的公众认知研究OACHSSCD

A Study on Public Perceptions of Artificial Intelligence Safety:Textual Analysis of Online Comments

中文摘要英文摘要

基于新浪微博和今日头条评论数据,综合运用多样化的网络文本分析技术,捕捉公众对人工智能安全的认知和态度,以提高研究结果的科学性与深度.研究发现,公众的关注主要聚焦于技术安全性、社会变革与影响、治理与监管三个层面.而公众对人工智能安全认知态度呈现复杂多样性,一方面,公众对人工智能技术发展抱有积极期待,认为其能推动技术创新和产业发展,并造福社会;另一方面,公众也对人工智能应用安全持有关切和担忧,对可能引发的危害公平竞争、消费者权利侵蚀、失业和监管失灵等风险和安全问题给予密切关注.针对上述问题,提出构建"系统-公众"开放性交流机制、提升全民人工智能安全素养、健全法治与技术双重保障体系、积极引导转业就业等引导策略,力图有效化解公众对人工智能的担忧,有助于公众积极调适并融入人工智能技术在安全框架下的健康应用中.

Based on comment data from Sina Weibo and Toutiao,this study employed a variety of online text analysis techniques to capture public perceptions and attitudes toward AI safety,enhancing the scientific and in-depth nature of the research findings.The study found that public concerns primarily focused on the following aspects:technical security,social change and impact,and governance and regulation.Furthermore,the study found that public perceptions and attitudes toward AI safety exhibited a complex and diverse outlook.On the one hand,the public has positive expectations for the development of AI technology,believing it can promote technological innovation and industrial development,and benefit society.On the other hand,the public also harbors concerns and worries about the safety of AI applications,paying close attention to potential risks and safety issues such as harm to fair competition,erosion of consumer rights,unemployment,and regulatory failure.To address these issues,we propose guiding strategies such as establishing an open"system-public"communication mechanism,enhancing AI safety literacy among the general public,strengthening a dual legal and technical safeguard system,and actively encouraging job transfers.These strategies aim to effectively address public concerns,enhance public understanding of AI safety,and actively adapt to and integrate AI technology into healthy applications within a security framework.

颜志萍;李文鹣

江苏大学 管理学院,江苏 镇江 212013江苏大学 管理学院,江苏 镇江 212013

社会科学

人工智能安全文本挖掘在线评论公众认知

AI safetytext miningonline reviewspublic perception

《科学与管理》 2026 (2)

71-78,8

国家社会科学基金(21BGL037)

10.3969/j.issn.1003-8256.2026.02.009

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