"标准+认证"模式在养老服务质量提升中的应用分析OACHSSCD
Analysis of the Application of"Standard+Certification"Model in the Quality Improvement of Elderly Services
"标准+认证"模式作为提升养老服务质量的重要抓手,对规范养老服务行为、保障老年人权益具有重要意义.为推动养老服务质量的持续提升,文章立足于标准锚定作用与认证约束功能,通过分析模式应用中存在的标准针对性与灵活性不足、认证规范性与公信力不强、标准与认证协同联动机制缺失等现实困境,提出了优化养老服务标准供给增强适用性、强化认证监管提升公信力、构建标准认证协同机制促进流程衔接等策略.以期为养老服务质量的持续提升提供可操作的实践方案,促进养老服务行业的规范化与专业化发展.
As an important tool to improve the quality of senior care services,the"standard+certification"model is of great significance in standardizing the behavior of senior care services and protecting the rights and interests of the elderly.In order to promote the sustainable improvement of the quality of senior care services,the paper is based on the anchoring role of standards and the binding function of certification,and analyzes the practical dilemmas in the application of the model,such as the lack of pertinence and flexibility of standards,the lack of certification norms and credibility,and the absence of a synergistic mechanism between standards and certification.It puts forward strategies such as optimizing the supply of senior care standards to enhance the applicability of the standards,enhancing the credibility of the certification,and constructing a synergistic mechanism for the standards and certification to promote process convergence.It aims to provide an actionable solution for the sustainable improvement of the quality of senior care services,and to promote the standardized and professional development of the senior care service industry.
由旦玉
大连标准认证研究院有限公司
"标准+认证"模式养老服务质量标准供给
"standard+certification"modelquality of senior care servicesstandards supply
《中国标准化》 2026 (5)
108-111,4
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