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ERG理论视角下城市社区工作者职业化发展的路径分析OA

Pathways for Professional Development of Urban Community Workers from the Perspective of ERG Theory

中文摘要英文摘要

社区工作者职业化发展是推进基层治理现代化、提升社区治理效能的必然要求.本研究基于ERG理论对社区工作者职业化发展实践进行分析发现:各地通过定岗定级定酬、推进条块网格融合、开展分类分级培训等做法促进了城市社区工作者职业化发展;但社区工作者仍然面临工作负荷过载与薪酬激励不足的生存困境、情感支持薄弱与社会认可度不高的关系困境、培训供需错位与晋升空间有限的成长困境.对此,政府需要优化投入回报适配的薪酬激励制度,重构组织内外部情感支持网络,完善培训体系与优化晋升机制,以满足社区工作者的生存需求、关系需求与成长需求.

Advancing the professional development of community workers is essential for modernizing grassroots governance and enhancing community governance effectiveness.Drawing on ERG theory,this research analyses the professional development practices of community workers,it is reveals that management systems for community workers have been established across regions through practices such as fixed positions,grades,and remuneration;promoting the integration of vertical and horizontal administrative structures with grid-based management;and conducting categorized and tiered training.However,community workers still face three major challenges in their professional development:survival dilemmas stemming from excessive workloads and insufficient salary incentives;relational dilemmas arising from weak emotional support and low social recognition;and growth dilemmas caused by mismatches between training supply and demand,and limited opportunities for promotion.To address these challenges,it is imperative to advance the professionalization of community workers by:optimizing incentive systems that align input with return,reconstructing the internal and external emotional support networks within the organization,and refining training systems and promotion mechanisms to meet their survival,relational,and growth needs.

郝文强

南开大学周恩来政府管理学院

ERG理论城市社区工作者职业化发展

ERG theoryurban community workersprofessional development

《秘书》 2026 (1)

3-16,14

天津市哲学社会科学规划青年项目"国家与社会互动视角下城市社区减负改革的实践模式与优化路径研究"(TJZZQN24-003)

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