众智:概念、机制与测量OACHSSCD
Collective intelligence:Conceptualization,mechanism,and measurement
众智是团队通过协作、沟通与知识共享,共同应对复杂任务或解决问题的团队水平一般认知能力;其本质在于超越个体局限,实现群体层面的认知协同与效能提升.然而,当前该领域研究仍面临概念与测量双重挑战:概念上,多学科视角并存导致概念界定不一,共享心智模型、交互记忆系统与互动团队认知等理论缺乏整合框架;测量方法上,评估型范式擅整体效能衡量却弱于机制揭示,诊断型范式强于过程解析但生态效度不足.本研究系统梳理众智的概念演进,阐释其形成机制的主要理论模型,并对比评估型与诊断型测量范式.在此基础上,提出未来应推动测量范式整合、构建多模态动态评估体系,并加强人智协同团队研究,以拓展众智的理论边界与应用前景.
Collective intelligence refers to a team-level general cognitive ability through which team members collaborate,communicate,and share knowledge to tackle complex tasks or solve problems.Its essence lies in transcending individual limitations to achieve cognitive synergy and efficacy enhancement at the group level.Despite growing scholarly interest,the field continues to grapple with significant challenges in both conceptual clarity and methodological rigor.Conceptually,the construct is characterized by definitional heterogeneity stemming from diverse disciplinary perspectives;moreover,prominent theoretical frameworks—such as Shared Mental Models,Transactive Memory Systems,and Interactive Team Cognition—remain fragmented,lacking a unifying integrative model.In terms of measurement approaches,existing assessment approaches exhibit complementary strengths and limitations:while evaluative methods effectively capture overall team performance,they offer limited insight into underlying cognitive processes;conversely,diagnostic approaches provide detailed process-oriented analyses but often sacrifice ecological validity.This study systematically reviews the conceptual evolution of collective intelligence,explains the main theoretical models of its formation mechanisms,and compares evaluative and diagnostic measurement paradigms.Based on this,we propose future directions including promoting the integration of measurement paradigms,constructing a multimodal dynamic assessment system,and strengthening research on human-AI collaborative teams to expand the theoretical boundaries and practical applications of collective intelligence.
褚高红;王志谋;胡静;詹沛达
浙江师范大学心理学院教育神经智能测量实验室,金华 321004浙江师范大学心理学院教育神经智能测量实验室,金华 321004||北京师范大学心理学部,北京 100875浙江师范大学心理学院教育神经智能测量实验室,金华 321004浙江师范大学心理学院教育神经智能测量实验室,金华 321004
社会科学
众智团队认知人智协同
collective intelligenceteam cognitionHuman-AI collaborative
《心理科学进展》 2026 (3)
515-526,12
浙江省哲学社会科学规划领军人才培育专项课题(25QNYC010ZD)资助.
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