消费者需求视角下的民族地区体育特色小镇建设研究OA
Construction of Sports Characteristic Towns in Ethnic Regions From the Perspective of Consumer Demand:Taking Guangxi as an Example
建设体育特色小镇对于促进民族地区经济发展、产业融合与新型城镇化建设具有重要意义.其中,准确把握、有效满足并积极引导消费者的需求是关键所在.鉴于现有研究多侧重于供给角度,文章从消费者需求视角出发,使用魅力质量理论及卡诺(KANO)模型等,以广西 13 个体育特色小镇为案例,就消费者对 5 个方面 27项要素的需求情况进行科学分类和优先排序,以期为建设和优化民族地区体育特色小镇提供科学依据.研究发现,对消费者而言,卫生条件和民族特色餐饮为必备要素,体育项目场地安全性、医疗救援应急能力等 6 项为期望型要素,民族传统器材、民族赛事节庆活动等 12 项为魅力型要素,体育产业发达程度、智慧购物等 7 项为无差异型要素.因此,要有效满足消费者需求、建设好体育特色小镇,需重视基础设施建设、提高安全应急能力、加强环境保护、创新项目内容、营造运动氛围.
The construction of sports characteristic towns is significant for promoting economic development,industrial integration,and new urbanization in ethnic regions,and the key approach is to accurately grasp,meet and guide the consumer needs.Given the existing research focusing on supply,this paper,from the perspective of consumer demand,uses the charm quality theory and KANO model,takes 13 sports characteristic towns in Guangxi as cases to scientifically classify and prioritize consumers'demand for 27 elements in 5 aspects.The purpose is to provide a scientific basis for the construction and optimization of sports characteristic towns in ethnic regions.The study finds that,for consumers,sanitary conditions and ethnic-specific catering are must-have elements;the safety of sports venues and emergency medical rescue capabilities are among the six one-dimensional elements;traditional ethnic equipment and ethnic festival events are among the twelve attractive elements;and the development level of the sports industry and smart shopping facilities are among the seven indifferent elements.In order to effectively meet the needs of consumers and enhance the development of sports characteristic town,it is necessary to attach importance to infrastructure construction,improve safety emergency capacity,strengthen environmental protection,innovate project content and create a sports atmosphere.
宋瑞;王慧;张永存
中国社会科学院财经战略研究院,北京 100006南宁师范大学旅游与文化学院,广西 南宁 530001百色学院文学与传媒学院,广西 百色 533000
管理科学
体育特色小镇消费者需求魅力质量理论民族地区
sports characteristic townconsumer demandcharm quality theoryethnic region
《南京师大学报(自然科学版)》 2026 (1)
56-64,9
国家社会科学基金重大项目(23ZDA092).
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