生成式AI交互情境下用户隐私风险自适应模型构建OACHSSCD
Construction of User Privacy Risk Adaptive Model in the Generative AI Interaction Context
[目的]生成式人工智能(Gen AI)交互情境下用户隐私信息披露行为呈现出高度复杂性、情境化和动态性特征,深入探究用户与Gen AI持续交互中的隐私披露全过程,有助于揭示人智交互中隐私决策的复杂心理与行为逻辑,为构建可信AI系统提供关键理论支撑.[方法]借鉴隐私计算理论、保护动机理论和刺激-机体-反应模型作为理论框架,通过半结构化访谈获取数据,并运用主题分析法,结合人工编码与GPT辅助编码提炼了Gen AI情境中用户隐私风险自适应过程的核心主题.[结果/结论]最终面向用户与Gen AI交互情境提出了一个动态整合模型,该模型包含三个核心组成部分:一是触发因素,包括社交信息触发、隐私政策触发、经验性威胁触发、情境需求触发;二是决策过程,包括隐私侵犯风险感知、功能性收益感知、应对能力评估;三是行为反应,包括适应性和非适应性应对.本研究有助于丰富人智交互情境下的隐私披露行为研究,并为设计更具隐私保护意识的Gen AI 系统提供启示.
[Purpose]In the context of generative artificial intelligence(Gen AI)interactions,users'privacy information disclosure behav-iors exhibit highly complex,contextualized,and dynamic characteristics.A deep exploration of the entire process of privacy disclosure in users'sustained interactions with Gen AI can reveal the intricate psychological and behavioral mechanisms underlying privacy decision-making in human-AI interaction,thereby providing critical theoretical support for building trustworthy AI systems.[Method]Drawing on privacy calculus theory,protection motivation theory,and the stimulus-organism-response model as theoretical frameworks,data were collected through semi-structured interviews.Thematic analysis was employed,combining manual coding with GPT-assisted coding,to i-dentify core themes of users'adaptive processes to privacy risks in Gen AI contexts.[Result/Conclusion]A dynamic integrative model of user privacy disclosure in Gen AI interactions is proposed,comprising three core components:one is the triggering factors,including social information,privacy policy,empirical threat,and situational demand;the second is the decision-making process,including privacy inva-sion risks perception,functional benefit perception,and coping appraisal;the third is the behavioral response,including adaptive and non-adaptive coping strategies.The findings advance the understanding of privacy disclosure behaviors in human-AI interactions and offer im-plications for designing more privacy-aware Gen AI systems.
樊舒;王雪绮;杨婷;董晶
四川大学公共管理学院 成都 610065四川大学公共管理学院 成都 610065四川大学公共管理学院 成都 610065华中师范大学信息管理学院 武汉 430079
社会科学
Gen AI用户隐私风险隐私披露隐私计算理论保护动机理论刺激—机体—反应模型
Gen AIuser privacy riskprivacy disclosureprivacy calculus theoryprotection motivation theorystimulus-organism-re-sponse model
《情报杂志》 2026 (3)
86-95,10
国家社会科学基金青年项目"面向智慧图书馆多模态交互场景的知识服务效能提升研究"(编号:24CTQ001)研究成果.
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