基于铁路95306货运制票系统的作业流程优化探讨OA
Research on Operation Process Optimization of Freight Billing System Based on China Railway 95306
我国铁路货运票据的填制经历了从手工填写到电脑制单的发展历程,货票系统也从单机版进化为网页版.通过阐述铁路货运制单现状,剖析既有制单模式存在的系统升级繁琐、部分功能不适合集中办理等问题,分析铁路95306货票系统的变化及对作业流程的优化与再造,提出完善信息传递机制、引入AI自动制单复核、建立运单大数据体系、提升运输安全与可靠性、改善客户服务体验等作业流程优化对策,有助于建立更加科学、高效、便利的作业秩序,提高铁路货运制单准确性和作业效率,为铁路现代物流发展奠定坚实基础.
China's railway freight bill filling has experienced a development process from manual filling to computer making,and the freight billing system has evolved from a stand-alone version to web page version.By expounding on the present situation of railway freight billing,analyzing the problems existing in the existing billing mode,such as tedious system upgrade and unsuitable centralized handling of some functions,the changes of China Railway 95306 freight billing system were analyzed,as well as the optimization and reengineering of the operation process.Moreover,this paper put forward some optimization countermeasures of the operation process,such as perfecting the information transmission mechanism,introducing AI-based automatic billing review,establishing a waybill big data system,enhancing transportation safety and reliability,and improving customer service experience,which are helpful to establish a more scientific,effective,efficient,and convenient operation order.It can also improve the accuracy and operation efficiency of railway freight billing and lay a solid foundation for the development of railway modern logistics.
张通晓;窦雪;李傲淑;郭磊;何玮;苏军环;王帅
中国铁路北京局集团有限公司 95306货运物流服务中心,北京 100055中国铁路北京局集团有限公司 95306货运物流服务中心,北京 100055中国铁路北京局集团有限公司 95306货运物流服务中心,北京 100055中国铁路北京局集团有限公司 95306货运物流服务中心,北京 100055中国铁路北京局集团有限公司 95306货运物流服务中心,北京 100055中国铁路北京局集团有限公司 95306货运物流服务中心,北京 100055中国铁路北京局集团有限公司 北京铁路物流中心,北京 100076
交通工程
铁路货运铁路95306货运制票系统作业流程流程优化
Railway FreightChina Railway 95306Freight Billing SystemOperation ProcessProcess Optimization
《铁路物流》 2026 (2)
33-37,5
中国铁路北京局集团有限公司科技研究开发计划课题(2025BH01)
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