关于在我国建立替代性争议解决机制的研究OA

[Objective]To address the high costs and long cycles of traditional judicial litigation in consumer dispute resolution,as well as challenges like cross-border rights protection and small-value,high-frequency disputes under new consumption models,this study explores constructing a localized Alternative Dispute Resolution(ADR)mechanism to enhance consumer rights protection efficiency and optimize market governance.[Methods]The study analyzes the urgency of reforming consumer dispute resolution mechanisms and clarifies the positioning of the ADR within the consumer dispute resolution framework.[Results]The institutional framework is designed from two aspects:legislative proposals and specific implementation plans,covering core elements such as the positioning of the ADR,scope of application,institutional operations,procedural norms,and financial support.[Conclusion]A localized ADR mechanism can effectively complement traditional dispute resolution models,providing convenient and affordable relief channels for consumers,reducing litigation costs,improving dispute resolution efficiency,optimizing administrative resources,and promoting consumer market fairness and economic growth.