迈向智能原生:智能原生企业分级评估框架和战略重点OA
Towards AI-native:Maturity Assessment Framework and Strate-gic Priorities for AI-native Enterprises
在"人工智能+"上升为国家战略的背景下,企业智能化正从工具辅助迈向原生重构,催生"智能原生企业"这一全新组织形态.智能原生企业并非简单地应用人工智能(AI)技术,而是将人工智能深度融入组织架构、业务运营与价值逻辑,实现从"+AI"到"AI×"的根本性范式跃迁.基于技术创新(T)、组织管理(O)与场景开发(C)三位一体的视角,构建智能原生企业成熟度评估框架和飞轮模式,探讨从L0(传统企业)到L4(完全智能原生企业)等5个阶段的智能成熟度,并揭示各阶段的核心特征.创新者应摒弃"为AI而AI"的误区,坚持"场景驱动、系统重构、人机共生"的价值共创思维,以智能为基,以组织为要,以场景为锚,构建"技术—组织—场景"三位一体的智能原生飞轮,实现"AI×"的指数型增长,助力乃至引领智能经济发展和智能社会建设.
With the elevation of the"AI+"initiative to a national strategy,enterprise intelli-gence is undergoing a fundamental transition from tool-based adoption toward native reconstruc-tion,giving rise to a new organizational form:the AI-native enterprise.Unlike traditional firms that treat artificial intelligence as an auxiliary technology,AI-native enterprises embed AI deeply into their organizational architecture,operational processes,and value-creation logic,achieving a paradigm shift from linear"+AI"enhancement to exponential"AI×"growth.This study aims to clarify the conceptual connotation of AI-native enterprises,develop a systematic maturity assessment framework,and identify strategic priorities for enterprise evolution toward AI nativeness.Methodologically,the study integrates theories of technological innovation,organi-zational management,and context-driven innovation to construct a Technology—Organization—Context(TOC)maturity assessment framework.Based on this tripartite perspective,the paper proposes an AI-native maturity ladder consisting of five levels(L0—L4),ranging from tradi-tional enterprises to fully AI-native enterprises.The framework emphasizes the dynamic interac-tion among technological capabilities,organizational structures,and scenario development,con-ceptualized as a self-reinforcing"intelligence flywheel"that drives continuous learning,adapta-tion,and value creation.The analysis reveals that AI-native enterprises exhibit"born-with-AI"characteristics,where AI functions as organizational DNA rather than a supplementary tool.At lower maturity levels,enterprises rely on fragmented AI tools and hierarchical governance,with limited scenario innovation.As maturity increases,firms progressively establish unified data in-frastructures,human—AI collaborative decision-making mechanisms,and context-driven value creation models.Fully AI-native enterprises achieve autonomous evolution,liquid organiza-tional forms,and ecosystem-based value co-creation,enabling AI to define products,processes,and business models endogenously.The study further identifies key strategic priorities for AI-native evolution.Enterprises should avoid"AI-for-AI's-sake"approaches and instead adopt a value-oriented path characterized by scenario anchoring,system-level reconstruction,and hu-man—AI symbiosis.Importantly,progress across the TOC dimensions need not be synchronous;firms should leverage their unique resource endowments to identify high-impact entry points while maintaining dynamic balance among technology,organization,and context.The research contributes theoretically by advancing a structured maturity model for AI-native enterprises and practically by offering actionable guidance for firms navigating intelligent transformation.It un-derscores that AI-native evolution is not merely a technological upgrade but a profound organiza-tional metamorphosis essential for sustainable competitiveness in the intelligent economy era.
尹西明;张济涵;金珺;陈泰伦
北京理工大学管理学院,北京 100081||北京理工大学国际组织创新学院,北京 100081北京理工大学国际组织创新学院,北京 100081浙江大学管理学院,浙江 杭州 310058浙江大学管理学院,浙江 杭州 310058
管理科学
智能原生企业场景驱动创新人机共生新质生产力TOC框架
AI-native enterprisecontext-driven innovationHuman-AI symbiosisnew quality productivityTechnology—Organization—Context framework
《创新科技》 2026 (1)
66-75,10
国家自然科学基金面上项目"科技成果转化赋能新质生产力发展:理论基础、组织模式与制度环境"(72474025)教育部哲学社会科学研究专项"科技创新和产业创新深度融合的体制机制研究"(2025JDJY36)、"健全因地制宜发展新质生产力体制机制"(25JD20151)浙江大学中央高校基本科研业务费专项资金资助"美国促进战略新兴产业发展的创新生态系统研究:以商业航天和人工智能产业为例"(S20240010)国家社科基金中国历史研究院重大历史问题研究专项重大招标项目"战后美国科技创新体系形成、走势及启示研究"(23VLS030).
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