医学影像危急值闭环管理流程的设计与应用OA
Design and Application of Closed-loop Management Process for Critical Values in Medical Imaging
目的 为提高检查危急值的处理效率,确保危急值处理信息的可追溯性,设计一套医学影像危急值闭环管理流程,以实现危急值的精细化管理.方法 参照国家电子病历系统功能应用水平五级评审及互联互通标准化成熟度测评标准,依托医院信息集成平台,整合医学影像系统、医院信息管理系统、电子病历系统及医务管理系统数据,设计医学影像危急值闭环管理流程.通过多部门协作建立并维护分级审核的危急值词库,实现危急值自动识别与提醒、多渠道消息推送,明确临床接收与处置反馈要求,利用信息化手段对危急值记录进行全程监控并整合数据统计分析;业务流程涵盖医技检查、临床医师、临床护士、医务管理4个模块,形成全流程闭环管理.结果 危急值的报告及时率由81.10%提升至98.14%,登记信息完整率由76.38%提升至95.17%,处理意见合格率由86.22%提升至97.03%,差异均有统计学意义(P<0.05);流程改造后报告医师、临床医师、临床护士、医务管理人员的满意度均显著提升.结论 医学影像危急值闭环管理流程通过信息化手段规范了危急值管理,推动管理制度标准化与持续改进,并借助技术整合与服务优化提升了整体医疗效率,为医疗质量与患者安全提供了有力保障.
Objective To improve the processing efficiency of critical examination values,ensure the traceability of critical value processing information,and design a set of closed-loop management processes for medical imaging critical values,thereby achieving refined management of critical values.Methods With reference to the national standards for the functional application level 5 evaluation of electronic medical record systems and the interconnection and interoperability standardization maturity evaluation criteria,a closed-loop management process for medical imaging critical values was designed based on the hospital information integration platform,integrating data from the picture archiving and communication system,hospital information system,electronic medical record system,and medical administration management system.A hierarchical review-based critical value thesaurus was established and maintained through multi-department collaboration to realize automatic identification and reminders of critical values as well as multi-channel message push.Requirements for clinical reception,disposal,and feedback were clarified;information technology was used to conduct full-process monitoring of critical value records and integrate data statistics and analysis.The business process covered four modules:medical technology examination,clinical physician,clinical nurse,and medical administration management,forming a full-process closed-loop management.Results The timely reporting rate of critical values increased from 81.10%to 98.14%,the completeness rate of registered information increased from 76.38%to 95.17%,and the qualification rate of processing opinions increased from 86.22%to 97.03%,all with statistically significant differences(P<0.05).The satisfaction of reporting physicians,clinicians,clinical nurses,and medical administrators significantly improved after process reengineering.Conclusion The closed-loop management process for medical imaging critical values standardizes critical value management through informatization,promotes the standardization and continuous improvement of management systems,and improves overall medical efficiency through technical integration and service optimization,providing strong support for medical quality and patient safety.
李烨;赵习;张世霞
山东省立第三医院 智慧医院发展部,山东 济南 250031山东省立第三医院 智慧医院发展部,山东 济南 250031山东省立第三医院 智慧医院发展部,山东 济南 250031
医药卫生
医学影像危急值闭环管理医疗质量流程改造信息化
medical imagingcritical valueclosed-loop managementmedical qualityprocess transformationinformatization
《中国医疗设备》 2025 (11)
97-103,7
山东省医药卫生科技发展计划(202309011273).
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